today out of nowhere suddenly i receive a call from mr quek telling me that i got training course at 1430 presenting by judy lim. but he never say what she will be teaching. so i rush back from PS(plaza singapura) with daphne and left evelyn, yinshan, chris and myra behind still shopping. sadded. haha.

i get to recall and learn softwares that are some are new to me, and some i been using since i join SH(starhub). CNMS(Cable Network Management System), Falcon, Onyx, Vantive and AMS. this are the five software been taught. CNMS to check signal and type of housing, Falcon to check outstanding, blacklist and supended customers, onyx to check JV(journal voucher) and read some stuffs, Vantive to check DV(digital voice) blacklist and AMS to issus approval code.

ISSUS APPROVAL CODE!!! meaning i learn what DHL(dealer hotline) is doing. i dun know is this a good thing or a bad thing? let's see.

1st i get to learn new things, new skills, 2nd i might transfer to a new department that i so unfamiliar with and make alot of mistakes and 3rd get to know more people and talk nonsense with dealer to pratices my ANG MO speaking haha.. hmmm... so it has more adventages than bad bah. i assume ^_^v

oh ya, and cause of my sudden training today. my beloved colleagues henire and myra need to finish doing my leftover cable forms for me. thank, thanks, thank you all very much. hehe

ps:thanks myra and henrie for keying my name haha, more stats hehe

to be continue~